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| How
do I place an order? (back
to top) |
| You can place
your order request via our toll-free phone, email, fax, mail, or
view our "How To Order"
Page. All order requests will be confirmed by PHONE and
a faxed order form confirmation will be faxed to you. More detailed information is available from
our 'order' section of the site.
Your order is not placed until your completed authorization
form is faxed back to us confirming all pricing,
shipping and payment information. |
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| How
do I find products I'm looking for? (back
to top) |
| You can find
products on our site by clicking any link in the product
guide in the left corner on the home page,
or by clicking our 'search products' section
of the site. |
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|
| What
if I don't see the products I'm looking for? (back
to top) |
| A
Better Idea/USLogoWear has access to thousands of products! Our site is merely
a sample of what we have to offer. If you're looking for something
specific, looking to find items to fit your theme, or just don't
see quite what you're looking for on our site, give us a call
toll-free at 800-520-1691 or fill out our quote
request form. We'll be glad to offer suggestions.
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|
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| How
does A Better Idea!/USLogoWear accept payment? (back
to top) |
| A
Better Idea/USLogoWear accepts payment via credit card or check. If it is
your first time ordering from us, or if you have more detailed
questions, click here to read our payment
terms. All orders over $500 require payment by check.
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| Do
you have any sales or specials? (back
to top) |
| Yes! We offer
many sales and specials on a regular basis. Check out our 'specials'
page. We try to update our site as much as possible with
online
sales flyers. |
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| How
long does it take to receive my order? (back
to top) |
It can vary
depending on the products you order, but most products from A
Better Idea/USLogoWear will ship within 10-20 working days from
the time the order is placed complete. We do offer rush service
on many items. Call or email
us for details.
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| My
event is less than two weeks away!! Can you still help?
(back
to top) |
| Yes! Call
us! Now! We offer rush service on many of our items. The best
way to avoid any time delays is to have as much detail about
your order together when you call. You must have artwork
ready to email of FedEx to us! |
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| How
do I prepare my artwork so you can reproduce it? (back
to top) |
| You can prepare
your artwork in several different ways. The best way to insure
your design is replicated correctly is to also send a printout
via fax so we can check it against your electronic file. To
read more about our artwork guidelines, click
here. |
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| Can
I specify which ink colors to use? (back
to top) |
| If not specified,
we will use industry standard colors. If your design requires
a specific ink color, please specify a color using the Pantone
Color Matching System (PMS #). While every effort will be made
to match the requested color as closely as possible, we cannot guarantee
exact color matches due to the nature of the printing process. |
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| Can
I specify which fonts to use? (back
to top) |
| Yes, but you
must provide A Better Idea/USLogoWear with the font. Keep in mind
that certain fonts that are too thin or too detailed may not
reproduce well. For questions about fonts, just give us a call
at 401-841-5646. |
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| How
will you ship my order? (back
to top) |
|
Our preferred standard
method is on your own UPS account, although we can use FedEx Ground or
UPS and add it to your charges. If shipping via an expedited method, we will ship UPS
Air or FedEx Air. Shipping rates are pre-paid with your
shipper account number or on your invoice. Please include your
acct# on your order form.
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| Why
should I order promotional wearables? (back
to top) |
|
Promotional products
& logo sportswear benefit small businesses especially because the initial cost
ratio vs. the rate of response is much higher than traditional
forms of advertising such as print and radio. Also, if your
promotion is useful and handy, your recipients will
use them for YEARS, whereas a newspaper ad, radio ad, etc.
may be read/heard only a few times and may not eliciget a response.
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| I
can't decide. Do you have any ideas? (back
to top) |
| Yes! We have
the experience and are the experts in promotional products. We have plenty of great ideas, good strategies,
resources, and other wearables available. Just tell us
about your event for a "better idea"! |
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